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[ FreeCourseWeb ] Great Customer Service with Emotional Intelligence

Torrent: [ FreeCourseWeb ] Great Customer Service with Emotional Intelligence
Description:

[ FreeCourseWeb.com ] Great Customer Service with Emotional Intelligence

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MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English + .srt | Duration: 18 lectures (1h 32m) | Size: 1.7 GB
Take your business to the next level by building a Customer Service Culture based on Emotional Intelligence.
What you'll learn:
What is Emotional Intelligence and why it is important in Customer Service.
How to develop our own Emotional Intelligence.
The basics of human irrational behavior.
How to practice emotionally intelligent Customer Service.
How to start building a Customer Service Culture for your business.

Requirements
Basic use of the Udemy Platform on computer or smartphone.
Self learning motivation.

Description
Why is it so difficult to offer great Customer Service?

Simple, because we keep aproching the subject from a mainly rational perspectuve, like an organizational system that we can standarice, but in reality, great customer service has to do with human relationships, which are after all, completely emotional and primarily irrational.

Use Winrar to Extract. And use a shorter path when extracting, such as C: drive

ALSO ANOTHER TIP: You Can Easily Navigate Using Winrar and Rename the Too Long File/ Folder Name if Needed While You Cannot in Default Windows Explorer. You are Welcome ! :)


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Downloads: 61
Category: Other/Tutorials
Size: 1.8 GB
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Added: 2020-04-07 11:05:09
Language: English
Peers: Seeders : 5 , Leechers : 7
Release name: [ FreeCourseWeb ] Great Customer Service with Emotional Intelligence
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