Salesforce Business Analysis - Service Cloud

Salesforce Business Analysis - Service Cloud

https://DevCourseWeb.com

Published 5/2024
Created by Supermums Global
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English | Duration: 5 Lectures ( 1h 25m ) | Size: 964 MB

Be empowered with tools and templates to conduct Business Analysis for Service Cloud

What you'll learn:
Business Analysis Skills for Service Cloud
How to conduct Business Analysis for Service Cloud
How to guide stakeholders through the Business Analysis process
What questions to ask during a Business Analysis Workshop on Service Cloud
How to deliver a great Service Cloud
What technical scenarios to propose for Service Cloud Requirements
How to put in practice the learning from the Service Cloud and BA Certifications

Requirements:
Working towards or completion of the Service Cloud Certification and Business Analysis Certification

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