TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!
HelpDesk Features Ticket System 3 Differnt New Tickt Forms Inbox Fetching 2 Roles: Agent & Reporter My Tickets Page Set default values for new tickets Set own ticket Status Set custom ticket Types Set custom ticket Project / Systems Attachment Support Inform Agents in Notifications HTML WYSIWIG Comment Form Saved replies Logging / History system XLS export Reporters & Agents can reply to Email Ticket Overview (assigned to, status in colors) Set Inbox Archieve Folder