Download Udemy - Customer Retention Strategies - Basic torrent

Udemy - Customer Retention Strategies - Basic

Torrent:	Udemy - Customer Retention Strategies - Basic
Description:	Customer Retention Strategies - Basic https://CourseHulu.com Instructors: Management Study Guide 1 section • 8 lectures • 30m total length Video: MP4 1280x720 44 KHz \| English + Sub Updated 9/2018 \| Size: 364 MB Customer retention is a strategic process to retain existing customers. What you'll learn No prior knowledge is necessary. Explain What is Customer Loyalty Describe the Drivers of Customer Loyalty Describe the Drivers of Customer Loyalty Explain What is Customer Satisfaction Explain Attrition and Silent Attrition Describe the Various Customer Retention Strategies Explain the Determinants of Customer Retention Explain Methods and Tools for Customer Retention Explain Principles of Retention Management Explain What is Customer Lifetime Value (CLV) Explain the Need of Relationship with Customers Explain How to Use Strategic CRM for Retention Explain the Myths of Customer Retention List the Challenges of Customer Retention Requirements No prior knowledge is necessary. Description Customer retention is a strategic process to retain existing customers. It is difficult to exactly define customer retention as it is a variable process. A basic definition could be ‘customer retention is the process when customers continue to buy products and services within a determined time period’. However this definition is not applicable for most of the high end and low purchase frequency products as each and every product is not purchased by the customer. For example, in the stock brokerage industry, a customer may not buy a particular scrip in the given period of time but is tended to buy the same when the conditions to buy the scrip becomes favorable and when the customer evaluates that now this scrip could be profitable to buy. In this case, the definition of customer retention could be ‘customer retention is the process when customer is intended to buy the product and services at next favorable buy occasion’. Such products are known as long purchase cycle products.
Downloads:	43
Category:	Other /Tutorials
Size:	364.3 MB
Show Files »	[ CourseHulu.com ] Udemy - Customer Retention Strategies - Basic Get Bonus Downloads Here.url (0.2 KB) ~Get Your Files Here ! 1. Introduction.mp4 (35.3 MB) 1. Introduction.srt (3.2 KB) 2. Explain What is Customer Retention.mp4 (27.0 MB) 2. Explain What is Customer Retention.srt (2.2 KB) 3. Explain What is Customer Loyalty.mp4 (113.0 MB) 3. Explain What is Customer Loyalty.srt (12.1 KB) 4. Describe the Drivers of Customer Loyalty.mp4 (42.0 MB) 4. Describe the Drivers of Customer Loyalty.srt (5.6 KB) 5. Describe the Various Customer Loyalty Breakers.mp4 (42.1 MB) 5. Describe the Various Customer Loyalty Breakers.srt (6.0 KB) 6. Explain What is Customer Satisfaction.mp4 (69.7 MB) 6. Explain What is Customer Satisfaction.srt (7.3 KB) 7. Explain Attrition and Silent Attrition.mp4 (15.6 MB) 7. Explain Attrition and Silent Attrition.srt (1.7 KB) 8. Explain What is Customer Lifetime Value (CLV).mp4 (19.6 MB) 8. Explain What is Customer Lifetime Value (CLV).srt (1.7 KB) Bonus Resources.txt (0.4 KB) files
Added:	2022-01-28 10:06:47
Language:	English
Peers:	Seeders : 13 , Leechers : 6
Tags:	Business Udemy
Release name:	Udemy - Customer Retention Strategies - Basic
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